Privacy Policy

1. Introduction

DB Software Pte Ltd ("we", "us", or "our"), a company registered in Singapore, operates mobile applications and digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications. Please read this policy carefully. By using our applications, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using our applications, including but not limited to:

• Name and contact information (e.g., email address)
• Account credentials
• User-generated content and preferences
• Communications you send to us (e.g., support requests)

2.2 Information Collected Automatically

When you use our applications, certain information may be collected automatically, including:

• Device information (e.g., device model, operating system version, unique device identifiers)
• Log data (e.g., access times, pages viewed, app activity, crash reports)
• IP address and approximate location data
• Usage data and analytics

3. Third-Party Services

Our applications may use third-party services that collect information. These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their policies. Third-party services we may use include:

• Google Analytics / Firebase Analytics — for usage analytics and app performance monitoring. Google Privacy Policy
• Google AdMob — for serving advertisements within our applications. AdMob & Privacy
• Facebook SDK — for analytics, attribution, and social features. Facebook Privacy Policy
• Firebase Crashlytics — for crash reporting and diagnostics. Firebase Privacy

4. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our applications
• To improve, personalise, and expand our applications
• To understand and analyse how you use our applications
• To develop new products, services, features, and functionality
• To communicate with you for customer service, updates, and promotional purposes
• To display advertisements relevant to you
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• With third-party service providers who perform services on our behalf (analytics, advertising, crash reporting)
• For legal purposes, if required by law or in response to valid requests by public authorities
• To protect our rights, privacy, safety, or property, and that of our users or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.